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DirectPlastics.com's Delivery & Return Policy

 

Delivery Charges

 

Standard GB Mainland Delivery     

           

Orders under £100 will be charged a delivery fee of £10. 

 

All orders £100+ will have free standard delivery applied at checkout. 

 

 Express 1 - 2 Day Delivery               

 

 Not currently available 

 

Delivery timescales are to working days only - no deliveries will be made on weekends or bank holidays. Please do not plan to start any installation until goods arrive.

 

Delivery Restrictions

 

Unfortunately, we currently only deliver to mainland UK meaning we are unable to deliver to Northern Ireland, Republic of Ireland, IM, PO31-PO41, JE, GY and HA1-H9 postcode areas. Should you require further information please contact us on customerservice@directplastics.com. 

 

Delivery

 

All items must be checked for any sign of damage or picking errors upon delivery. Should there be any discrepancy with regards to the condition of or items delivered you (the customer), must not sign for those goods and contact us within 1 working day to notify us of the error so we can rectify this as soon as possible. We aim to re-deliver all items within 3 working days.

Before booking your installation, we urge you to ensure the goods have arrived in acceptable condition. This will enable you to check for missing items, damaged or defects before proceeding with the installation. This provides enough time for Direct Plastics to resolve any problems or order any extra items required.

Signing the delivery consignment note will confirm that all goods received are in good condition and all items have been received as per your original order.